Introduction

Welcome to thoughts, musings, questions, and reflections around my passion - LEADING. Leading in ways that benefit you and benefit others.

Every person has a voice that can influence and impact the world in which they move and shake. My goal is to create greater awareness around the potential that voice has. Once aware, it's amazing what you can do.

As you develop and use your voice, your confidence grows. As your confidence grows, you step out and lead yourself, others, teams, and organizations in powerfully positive ways. And soon, yours is the attitude that others want to be around.

So, grab a cup of java and pull a chair up to my blog table. Let's trade dialogue and share a space of learning, growing, and contributing.




Tuesday, November 8, 2011

Difficult People - What To Do?

As evidenced in a recent blog post I read by Tony Schwarz, seen on the Oct 12 HBR Blog Network, there are many opinions about the best way to deal with difficult people, especially in the workplace and especially where leadership is concerned.

One blogger comment that I appreciated offered the idea of "not letting a difficult person rent space in your head." The idea being, we have only so much mental and emotional energy to spend each day. Is it worth it to spend your energy on the difficult person?

I believe that many times what bothers me most about difficult people is some piece of their attitude or action is a reflection of myself. Yikes, I hate when that happens. But some days, you may well decide it is time to deal with the knucklehead straight on. In that case, I agree with those blogger comments that suggested preparing yourself to do that well. Jumping in without advance thinking likely won't get you the result you want.

So here is my two cents worth of preparation advice, ask yourself "how will what I say or do help?" Will I be helped? Will the other person be helped? If there is little to gain by your comments or actions, decide to let it ride. But if there is a real chance to improve the negativity, by all means get yourself ready to have that conversation.

What advice do you have for dealing with difficult people?

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